Applies to hancrafted products only- Natural variations in grain, colour, size and texture are part of unique character and are not considered defects.

Delivery & Surcharges

• Delivery: Proudly offer Free Delivery within UK Mainland*
• PRE-ORDER ITEMS: Pre-order fulfillment begins immediately upon warehouse arrival. Please ignore the delivery timeframe shown at checkout, as it defaults automatically. You are welcome to contact us for the true estimated arrival date.

*Important - Regional Surcharges: Our checkout defaults to Free Shipping. However, due to specialist courier costs, the following postcodes require a separate surcharge: BT, HS, IM, IV, KA27, KA28, KW, PA20-78, PH17-50, ZE. We will email a secure invoice after checkout or you are welcome to contact us for a quote.

For full details on our process, please refer to our Shipping Policy.

We want you to love your purchase. If you need to return an item, please refer to our Refund Policy for step-by-step instructions and eligibility.

• Wood: Keep away from direct heat/sunlight; apply beeswax occasionally.
• Fabric: Vacuum gently with an upholstery brush.
• Regular care ensures your product stays beautiful for years to come

Buying more than one item? Found a better price? Chat with us on WhatsApp or email our team. We offer competitive price matching and multi-buy discounts where possible.