Terms of service

Terms of Service - GRANDSTELLIS

Welcome to GRANDSTELLIS! These Terms are designed to ensure a smooth, safe, and enjoyable shopping experience for everyone. By accessing or using our website and services (“Services”), you agree to these Terms. Please read carefully.

1. Overview

GRANDSTELLIS operates this store and website. The terms “we”, “us”, and “our” refer to GRANDSTELLIS. By using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Accounts & Access

  • You must be of legal age to make purchases.
  • All information provided must be accurate, complete, and up to date.
  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

3. Products & Orders

  • We make every effort to accurately display products. Colors, dimensions, and materials may vary.
  • We reserve the right to refuse, cancel, or modify orders at any time.
  • Prices, discounts, and promotions may change without notice.
  • Purchases are for personal use only.

4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or events outside our control.
  • Risk passes to you upon dispatch.
  • Please ensure delivery information is accurate. We cannot be held responsible for failed deliveries due to incorrect details.

5. Returns & Refunds

All returns and refunds are subject to our Refund Policy. Please review our policy before purchasing. Returns are only valid for items purchased through our official store.

6. Intellectual Property

All content on this site, including text, images, graphics, and logos, is owned by GRANDSTELLIS or its licensors. All trademarks and logos are protected. You may not copy, distribute, or modify content without permission.

7. Limitation of Liability

Our website and products are provided “as is” and “as available.” To the fullest extent allowed by law, GRANDSTELLIS is not liable for indirect, incidental, or consequential damages, including lost profits, data, or other losses. Our liability for any claim will not exceed the purchase price of the product.

8. Indemnification

You agree to indemnify and hold harmless GRANDSTELLIS, its owners, affiliates, and partners from claims, losses, or damages arising from:

  • Your violation of these Terms
  • Your use of the Services
  • Any unlawful or harmful activity connected to your account

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.

10. Third-Party Tools & Links

Our site may contain links or tools from third parties. We are not responsible for their content or actions. Use third-party tools at your own risk.

11. Feedback & Reviews

By submitting feedback, reviews, or content, you grant us a non-exclusive, royalty-free license to use, modify, and display it. User content must comply with local laws and not infringe on intellectual property rights.

12. Prohibited Activities

  • Violate any laws or regulations
  • Interfere with website security or operation
  • Upload malicious software or spam
  • Impersonate others or mislead

13. Changes

We may update these Terms at any time. Updated Terms will be posted on this page with the revised effective date. Continued use of our Services constitutes acceptance of the updated Terms. Significant changes may be communicated via email or site notice.

14. Contact

Questions about these Terms should be sent to: support@grandstellis.co.uk